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BOARD
OF DIRECTORS 2000-2002
President - Jenny Koh
1st Deputy President - Tan Soon Hoe
2nd Deputy President - Mohd Zulkifli Kassim
Secretary General - Juliana Adam
Dy Secretary General - William Cheong
Vice President, Finance - Kwa Chee Beng
Dy Vice President, Finance - Salmiah Hj Sayadi
Director, Alumni Development - Sharifah Masturah
Shahab
Director, Computer Network - Vacant
Director, Corporate Communications - Perumal Magayson
Director, International Affairs - Mohd Imhar Mohd
Said
Director, Local Programme - Ramlan Rasidi
Director, Membership - Jenny Lee Chew Yee
Director, Rainbow Love - Muhd Hafidz Bin Zainal
Abidin
Director, Social & Recreation - Vacant
Director, Travel Network - Daniel Lim
Board Member - Koh Chin Chin
Board Member - Son Wei Ming
BACKGROUND
Since being entrusted with the responsibility of
running the SSEAYP local programme in Singapore
in 1999, SSEAYP International Singapore (SIS) had,
for the past two years, made it a practice to start
preparations at least four months before the start
of the programme. In line with this practice, the
SIS Local Working Committee (LWC) had commenced
preparation for SSEAYP 2001 in May and, by September
2001, all preparations were in place for Singapore
to host the Farewell Ceremony as the last port-of-call,
a first in the history of SSEAYP. However, it was
to be a farewell of a different nature which prematurely
ended SSEAYP 2001.
It was a sunny Sunday on 23 Sep 2001 in Singapore.
At about 2.00pm, one of our Board member received
an SMS from an SPY who was in Philippines that there
had been an accident involving SSEAYP in Brunei
and that five people were reported killed. Twenty
minutes later, another SIS member received the news
via a phone call from Ms Naoko (Japan NL 95). NYC
and other Board members were informed of the news
and by 6.30pm, a number of Board members and Mr
Lim Teng Leng, Head, International Affairs (NYC),
had gathered at the NYC. A Crisis Centre (CC) was
set up and which remained in operation until 3 Oct
2001.
Deputy Director, NYC, Mr Yeo Eng Kwan, flew to Brunei
on 24 Sep (together with the brother of SNL, Grace)
to facilitate communication and provide support
for the Singapore contingent. He flew back to Singapore
with Grace on 26 Sept.
After 10 days in Brunei, it was decided that the
Nippon Maru will sail to Singapore where the programme
will be ended and all participating youths, with
the exception of the Japanese PYs, will disembark
and return to their respective countries. The Ship
arrived in Singapore on 4 Oct and, after all the
other PYs had disembarked on 7 Oct, sailed off for
Japan on 8 Oct 2001 bringing home onboard all the
Japanese PYs and Admin Staff.
ACTIVITIES UNDERTAKEN
BY SIS/NYC
Organisation of Crisis
Centre
The Conference Room of the National Youth Council
was immediately converted into a Crisis Centre (CC)
upon confirmation of the news of the accident in
Brunei. As it was a non-working day for most government
departments, including NYC, SIS assisted with the
establishment and manning of the CC. All information
(incoming and outgoing) were recorded. From then
on, the CC was manned daily and SIS board members
were rostered to attend to the hotline together
with NYC staff. The CC also took on the responsibility
of keeping the NOKs of SPYs informed of every development
in Brunei. In short, the CC became the nerve centre
where decisions were made after due discussions
were held between NYC and SIS so as to respond speedily
to any enquiry or feedback required by Japan. This
especially pertained to the fate of the programme
and the status of the PYs in Brunei. It also became
the drafting table where fresh programmes were dished
out to replace the original country programme as
circumstances and expectations changed with every
development arising from the aftermath of the accident.
Adjustments to Local
Programme in Singapore
NYC/SIS were informed that the final leg of the
programme will be held in Singapore from 4-7 Oct
2001. As the date was much earlier than the planned
date of 24-29 Oct, all the preparations that were
made earlier had to be rescinded and fresh arrangements
made. The programme also had to be adjusted as items
like Welcome Ceremony, institutional visit and homestay
were removed. In addition, the Administrator had
decided that other itinerary such as the Condolence
Book Signing and the trip to Sentosa upon arrival
in Singapore be included. As such, there were plenty
of adjustments and arrangements that had to be made
to accommodate the changes. SIS also had to activate
our Local Working Committee (LWC) and volunteers
about the change of date and programme and, as most
of them had already cleared their leave for 24-29
Oct, a number had problems changing their leave
at short notice and fresh volunteers had to be sought.
Safety for PYs
In view of the paranoia that was naturally felt
as a result of the tragic accident, and also to
the Sep 11 attack in America, safety became a paramount
issue and every measure foreseeable was taken into
consideration to reduce the anxiety and stress that
PYs and others may undergo. These included careful
planning of routes, entry/exit points at Sentosa
and attaching two Liaison Officers to every group,
among others.
The Emergency Response element of LWC, which has
played an important role since SIS took on the coordination
of SSEAYP, was beefed up to oversee the above arrangements
in addition to its prescribed role of managing urgent
PY matters during homestay such as illnesses and
other mishaps.
Care for PYs
Emotional trauma is a likely experience among those
who were not involved in or who survived the accident.
As the local committee feared that some PYs, admin
staff, etc, may be affected, professional counsellors
were sourced. However, as it was more than 10 days
after the accident, it is likely that those affected
would have coped in their own way and it was better
to bring in ex-PYs who are trained in emergency
behaviour as they can empathise more with those
affected.
Publicity and Information Management
SIS also worked closely with NYC to handle the information
dissemination especially where the media is concerned.
As the affected parties such as the NOKs, host families
and SIS members were hungry for information, SIS
had to ensure that they received the information
needed accurately and unbiasedly.
PROBLEMS ENCOUNTERED
& LESSONS LEARNT
Lack of Information
As it was a Sunday and most government offices were
closed, confirmation and information about the accident
was slow in coming. Although both NYC and SIS tried
to reach our respective counterparts in Brunei,
it was impossible to get in touch with anyone. It
was not until 6.15pm that NYC officially received
the notification from MFA about the accident which
occurred at about 9.00am. Subsequently, in the week
following, any development or decision made in Brunei
by CAO/IYEO and Ship Administration were also slow
in reaching the respective governments/AAs.
Information Flow
Having mentioned the speed of information flow,
the channels of communication/information flow between
AAs was also not so clear. Frequently SIS received
updated information through direct phone calls to
SPYs onboard.
Changes in Decision
The other issue that was a huge problem for SIS
was the changes in decision as to the next destination
for the Ship. SIS first heard that the Ship will
head to Singapore and just as preparations were
beginning, the information received was that decision
is now to sail to Vietnam. So all preparations were
dropped only to be informed later that the Ship
will sail to Singapore after all. The tentative
arrival date in Singapore was also changed several
times that again, preparations were disrupted resulting
in a lot of miscommunication among SIS members and
between SIS and other parties.
Responsibility for
Local Programme
When the Ship arrived in Singapore, NYC/SIS received
a shock when all the plans that were made went disappeared
into thin air as the PYs had been given the approval
to leave the Ship for a free programme i.e. either
to go Sentosa, meet their relatives/friends in Singapore
or to go shopping on their own.
There were no co-ordination and monitoring of PYs
movements. As the local committee is responsible
for the programme in their respective countries,
NYC/SIS felt that we should have been consulted
or informed of the decision prior to arrival in
Singapore.
CONCLUSION
Although the accident in Brunei is a tragic incident
which no one wanted to happen, it did on a sunny
Sunday morning. SIS is appreciative of the various
enhanced working relationship that arose out of
the incident. The handling of the crisis has secured
the information sharing process between NYC and
SIS and has further strengthened the cooperation
between the two organisations.
On the international front, in spite of the problems
encountered, the crisis has also enabled the respective
AAs and Japan to forge a stronger bond in the promotion
of friendship and mutual understanding.

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